How do I change the questions or the note?

Your customer sees a short note and a few questions above the camera. They help people know what to say. They can answer some or all of them.

Change them on a link you already made

1. 1Press Review requests on the left and click the request.
2. 2Under What it asks, press Edit. (Or open the ⋯ menu and choose Edit request.)
3. 3Change the Note on their screen or the Questions.
4. 4Press Save changes.

The link stays the same, so you don't need to send it again. Anyone who opens it from now on sees the new questions.

Tips for good questions

• Keep it to 2 or 3 questions. You can add up to 8, but fewer is easier.
• Ask about a moment, not an opinion: "What made your stay special?" works better than "Rate our service".
• Use the words your customers use. "Would you recommend us to a friend? Why?" is a great last question.