SayCandid Help
How can we help?
Short, simple guides. Most problems are solved in a minute or two.
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Browse by topic
Getting started
Your account, your business and the first video.
Asking for videos
Links, questions and emailing your customers.
Your customers
What they see, and help when recording won’t work.
Your videos
Approve, edit, add captions and quotes.
Videos on your website
The widget: set it up once, it updates itself.
Google reviews
Turn a video into a written Google review.
Team and settings
People, emails and your business details.
Plans and billing
Free, Pro, paying and cancelling.
Privacy and safety
Who sees what, and removing a video.